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LitSupport Whitepapers
- Outsourcing in the current economic climate
- Insourcing: A lean solution for the times?
- Gilbert + Tobin Makes a Strong Case for Insourcing
- Why it’s time to take a second look at your outsourcing strategy
- Insourcing: Risk Mitigation & Productivity Best Practice
1. Outsourcing in the current economic climate [ Top ]
Globally, law firms are debating the benefits and risks of Legal Process Outsourcing, a significant step further than in Australia where firms are still grappling with the basics of outsourcing IT services and business processes.
This paper examines ways of making an informed assessment and decision about outsourcing. Why are you considering outsourcing certain support functions? Why are you hesitating? How can law firms advance through this minefield without losing credibility with clients, partners, staff and suppliers? Request Whitepaper »
2. Insourcing: A lean solution for the times? [ Top ]
In the current economic climate, the delivery of support services in top tier law firms confronts a daily dilemma: the conflicting requirements to improve efficiency of support services while limiting investment and spending on additional staff or updated equipment.
Client expectations are changing; they are placing pressure on firms to absorb the costs of internal matter-related photocopying. With fewer opportunities to recover print costs and in the face of other pressures on operating budgets, firms need to explore more innovative strategies to continue to deliver these essential services while containing costs.
Outsourcing has traditionally provided the answer and has been the solution embraced by middle tier law firms. For larger law firms however, a fully outsourced arrangement may not be practical. An onsite copy centre is essential in an environment where responsiveness and confidentiality are key requirements. For these firms “insourcing” provides a more appropriate solution.
This document provides an overview of LitSupport’s insourced copy centre solution for law firms. Request Whitepaper »
3. Gilbert + Tobin Makes a Strong Case for Insourcing [ Top ]
LitSupport is attuned to the needs of larger firms such as Gilbert + Tobin that aim to reduce internal costs whilst maintaining impeccable client service standards. LitSupport’s proposition to Gilbert + Tobin was to form a partnership to enhance their professional delivery and profitability by leveraging their expertise and ready resources to manage and operate the firm’s internal copy centre.
This whitepaper, produced with permission from Gilbert + Tobin showcases the cost efficiency benefits derived by the firm in working with LitSupport under an Insourcing arrangement. Request Whitepaper »
4. Why it’s time to take a second look at your outsourcing strategy [ Top ]
Debate has raged over whether outsourcing is a desired approach and whether alternative practices could be considered advantageous – especially financially. Outsourcing copying has traditionally made complete economic and operational sense for most law firms simply because the costs are passed on to the client as a disbursement and the firm isn’t out-of-pocket.
This is all well and good to a point. However, for the larger law firms, ongoing outsourced disbursement copying actually adds up to a significant loss of revenue. Find out why it may be time to take a second look at your outsourcing strategy in this whitepaper. Request Whitepaper »
5. Insourcing: Risk Mitigation & Productivity Best Practice [ Top ]
The decision to outsource or insource rests upon a firm being convinced of a service provider’s ability to demonstrate an understanding of what risk is, how it is met, managed and ultimately overcome.
In this white paper, determine how to properly evaluate, manage and mitigate risk whether an outsourcing model is utilised in conjunction with in-house print room capability or transitioning to an insourcing solution. Specifically, the paper discusses operational risk (systems and processes for managing service delivery and maintaining client confidentiality undertakings), transitional risk (managing change) and contractual risk (adopting an insourcing model). Request Whitepaper »